When are the Lancelin Sand Dunes open? You can visit the sand dunes anytime!
FREQUENTLY ASKED QUESTIONS
Can my child drive a quad bike?
8 to 16-year-olds MUST book a Can Am 90cc single seat quad bike. On the booking form, this appears as Quad Bike Kid.
If your child is under 8 years of age, they cannot drive a quad bike.
You must be 16 years or older to drive an adult quad bike.
Can my child be a passenger on a quad bike?
Your child must be at least 6 years of age to be a passenger on a quad bike.
Children UNDER 6 years of age CANNOT be a passenger on a quad bike.
I want to book for more than 10 people.
If your group has 10 or more people, some will need to be a passenger on a quad bike. You can only book large groups if availability is showing on the website. If you email asking if we have availability, you will be directed back to the online booking system to check availability. Please note that passengers on quad bikes must be 6 years of age or older.
What are the maximum number of bikes in one tour group?
A maximum of 8 adult quad bikes and 2 kid quad bikes can be booked at any one time. Check the online booking system for availability. If you email us to check availability, you will be redirected back to the online booking system.
Can I book for a time other than those showing on the booking system?
No. The only times and dates available are those shown in the online booking system.
Can I get a refund if I can’t make it?
No. All bookings are non-refundable. If you wish to reschedule more than 3 days prior to your booking, you can do so, however a $25 fee will apply. Bookings within 3 days cannot be rescheduled
If the weather is so bad that you cannot ride, you will then be offered the opportunity to refund or reschedule. This decision will be made by the tour operator depending on the weather at the time of your scheduled ride
What do I need to wear and bring?
You MUST BRING PHOTO ID.
It is recommended that you wear long pants and closed-in shoes. It is also recommended that you bring a small backpack with 1 litre of water and sunscreen.
How long does the tour go for?
The quad bike tour goes for 1.5 hours and you have an additional 1 hour of sandboarding. You can choose to sandboard either before or after your quad bike tour. . You can decide this on the day. Your quad bike tour starts at the time booked, which will either be 10am or 1pm
Is there insurance coverage?
The operator has an AU$20m public liability insurance policy and shire approval to operate at the dunes.
How do I get there?
You need to provide your own transport to the dune site. You will meet the tour operator in the Lancelin Sand Dunes car park. See this map for more details.
What availability do you have?
Please check the online booking system for availability on your chosen date.
Can I book now and pay later?
No, payment must be made upon booking. We do not allow group bookings to pay individually. Payment must be made for the whole booking up front.
Can I buy a gift voucher?
Yes. To buy a quad bike gift voucher click here. Vouchers are valid from 3 years of booking date and must be used in one transaction. Unused vouchers are not refundable. Please see link for all terms and conditions.
I’m pregnant – can I ride a quad bike?
Unfortunately, no, however you can still soak up the beautiful Lancelin coastline and cheer your mates on!
Visit our booking page, then select the number of boards you’ll need, the date and time you want to collect them, and how long you want to rent the boards for – you can choose between 2.5 hours for $12.50, and 3 hours for $14.50, plus a 2.5% booking fee to cover card payments and admin. Enter the time you’ll return the boards, and add on optional sunglasses so you don’t lose or ruin your own sunnies! After booking, you’ll be able to collect everything in the centre of town. Simply present your booking receipt and an ID when collecting.
What if I arrive early or late?
No worries. We offer a 45-minute buffer on either end of your booking – because we know what travelling in Australia is like! If you’ll be earlier or later than 45 minutes, just let us know.
Can I get a refund?
Our bookings are guaranteed and non-refundable. We offer our 45-minute booking buffer to accommodate for travel issues!
Can my kids try sandboarding?
Yes! There is no minimum or maximum age for sandboarding – it’s fun for the whole family. We do recommend that smaller children stick to the smaller slopes when riding solo though.
Where do I pick up my sandboard?
The location of pickup will be included in your confirmation email. Where you collect your board will depend on who has stock, but all our locations are in the middle of Lancelin.
How much does it cost to rent a surfboard or a stand-up paddleboard?
Surfboard rental starts at $25 for one hour, $30 for 3 hours, or $40 for the whole day. Stand-up paddleboards cost $30 for one hour, $50 for two hours, or $70 for the whole day. Every rental includes a $10 delivery fee for drop-off and collection. There is a 2.5% booking fee to cover card payments and admin.
When should I go surfing or paddleboarding?
The best time to be on the water is in the morning, before the wind picks up in the afternoon.
What kind of surfboards do you have?
We offer a full collection of boards, including longboards for beginners and short boards for more advanced surfers.
How do I rent a surfboard or an SUP?
Visit our booking page, then select the type and number of boards you’ll need, the date and time you want to collect them, and how long you want to rent the boards. Then enter the time you’ll return the boards. After booking, you’ll be able to collect them in the centre of town. Simply present your booking receipt, board deposit of $50, and an ID when collecting. Then return your board in the same condition, and collect your deposit when you’re finished.
Can I get a refund?
No, all bookings are non-refundable.
Can I book both an SUP and a surfboard?
Yes! To order more than one type of board, just complete each booking form separately.